CMIC SMS Privacy Policy
Effective date: August 25, 2026
Brulia LLC, doing business as CMIC Window & Door («CMIC,» «we,» «us,» or «our»), operates the CMIC ERP Work Order Notifications text messaging program. This policy explains how we collect, use, disclose, and protect information associated with that program.
Information we collect
When an employee, authorized installer, subcontractor, or other approved recipient enrolls in the program, we may collect:
- Name, mobile telephone number, email address, job role, and company affiliation.
- Work assignments, project information, scheduled dates, and related operational instructions.
- Consent, opt-out, delivery, and message status records.
- Communications sent to or received through the messaging program.
How we use information
We use this information only for legitimate operational purposes, including:
- Sending Work Orders, assignment notices, project updates, schedule changes, reminders, and secure links to CMIC records.
- Confirming delivery, maintaining consent and opt-out records, responding to support requests, and troubleshooting the service.
- Protecting CMIC systems and complying with applicable legal or recordkeeping obligations.
The program is intended for operational communications. We do not use it to send third-party marketing or promotional messages.
Mobile information and SMS consent
CMIC does not sell or rent mobile telephone numbers. Mobile information, text messaging originator opt-in data, and consent records will not be shared with third parties or affiliates for their marketing or promotional purposes.
We may disclose information to service providers that process it solely on our behalf to operate the program, such as telecommunications, cloud hosting, and business software providers. These providers may use the information only to perform services for CMIC and must protect it appropriately. We may also disclose information when required by law, legal process, or to protect rights, safety, or security.
Message frequency and charges
Message frequency varies according to assignments and project activity. Message and data rates may apply depending on the recipient’s wireless plan. Carriers are not liable for delayed or undelivered messages.
Choices and assistance
Recipients may reply STOP to opt out of text messages. After opting out, CMIC may use another approved communication method for necessary operational information. Recipients may reply HELP for assistance or contact CMIC using the information below.
Data retention and security
CMIC retains program information for as long as reasonably necessary for operational, recordkeeping, security, and legal purposes. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Updates to this policy
We may update this policy periodically. The revised policy will be posted with a new effective date. Material changes affecting the messaging program may also be communicated through an appropriate channel.
Contact us
Questions, assistance requests, or privacy inquiries may be directed to:
CMIC Window & Door / Brulia LLC
12900 Automobile Blvd
Clearwater, FL 33762
Phone: (727) 230-7033
Email: officemanager@cmicflorida.com
Website: https://cmicflorida.com/